PACT Analysis | CPE123 Week 3

 

PACT Analysis

(from : https://medium.com/@tanapat.ch/week-3-lecture-396d729ee16b)

What is PACT Analysis?

    PACT Analysis is a useful framework for thinking about human-centric views to focus on problems and user needs.

      Stands for - People - Who are the users

                           Activities (functionality, feature) - What activities are being carried out

                           Context (online/on-site space) - What interaction is taking place

                           Technologies (computer, media, sensor, software, etc.) - What technologies are used

      Step - 1. 'User-centric' framework for thinking about design thinking

                 2. Take into each PACT category and work through it

                 3. People first, human-centered

                 4. Use the analysis to help focus early design thinking

                 5. Revisit the analysis (important) to find a solution that fits the user

People

(from :  https://www.freepik.com/free-photos-vectors/people)

People

     Interact directly person - those who manage direct users, get feedback, purchasing, use competitor products

     3 User categories -  1. Primary - frequent hands-on

                                       2. Secondary - occasional or via someone

                                       3. Tertiary - influence its purchase 

     Variability - Physiologically (age, physical activities, etc.)

                        - Psychologically (Attention, perception, memory, etc.)

                        - Socially and culturally

     Capabilities - Dimensions

                           - Hands size (affect the buttons)

                           - Motor abilities (affect the suitability of input/output devices)

                           - Height (if designing physical kiosk)

                           - Others (Ex. Strength, Abilities)

Activities

(from :  https://www.cflowapps.com/back-office-software-features/)

Activities

     Overall purpose - must be satisfied

                                  - Hedonic vs. Pragmatic

     Temporal aspect - Regular or Infrequent

                                   - Time pressure

                                   - Continuous or Interruptions
                                   - Processing time

     Cooperation - One or More user

     Complexity - Clear or Vague

     Safety critical - Number of impacts of the error

     Nature of content - Type of process data

                                     - Type of media

Content

(from :  https://blog.sogoodweb.com/Article/Detail/82028/Creative-Online-Content)

Context + Content Space

     Physical context - Noise, Light, Time

                                  - In an office or On a move

     Social context - Individual or group

                              - Computer-mediated or Social activity

                              - Social norms

     Psychological context - Motivation, Attitudes

                                            - Cognitive demands

                                            - Level of arousal
                                            - Emotion

*** For Game design theory - Funability level

                                               - Challenge/Curious (people want to win first place)

Technology

(from :  https://www.modify.in.th/16142)

Technology

     Input - Getting data in, Getting commands, Security

                - Voice, Picture, Text, etc.

     Output - Video vs. Photo

                   - Display

     Communication - Between people or Devices

                                  - Internet

     Content - What data in a system

                     - Content on the website

* * * * * END * * * * *

Thank You : https://medium.com/@khemmanat.bo/pact-analysis-97178750a70f