Design Thinking + UX vision and research | CPE123 Week 5

 

Problem space and Solution space

What is problem space?
    The Problem Space is the problem and everything associated with the problem.
    Explore - What is current UX?
                  - Why is change needed?
                  - How does this change improve the situation?
    Articulating problem space - A team effort
                                                    - Explore different perspectives
                                                    - Don't guess without evidence (statistics)

User

User involvement
    Expectation management - realistic expectations
                                                - no disappointments
                                                - Communication
    Ownership - Make users active stakeholders
                        - accept problems
                        - make difference in the acceptance and success of the product
    Degrees - Member of the design team ( Full-time, Part-time, Short-term, Long-term)
                  - Face to face
                  - Online
                  - Involve after product release

Interaction Design

What are 4 basics activities?
    - Discovering requirements
    - Designing alternatives
    - Prototyping alternative design
    - Evaluating product

Interaction Design Lifecycle Example

How to choose alternatives?
    - Balance Pros and Cons
    - Externally visible and measurable behavior
    - Possible (doable, timeframe, speed)
    - Evaluation with user and peers
    - A/B testing
    - Quality threshold



What is design thinking?
    Design thinking is an iterative process in which we seek to understand the user, challenge assumptions, and redefine problems in an attempt to identify alternative strategies and solutions.
    Design thinking provides a solution-based approach to solving problems.
    We should think 'Outside the Box' to develop new ways of thinking that don't abide by dominant or more common problem-solving methods.

    EMPATHIZE - with users
    DEFINE - user's needs, problems, insights
    IDEATE - creating ideas for innovative solutions
    PROTOTYPE - creating the solution
    TEST - solution

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